Cancellation policy
Purchase Options Cancellation Policy
We know plans change, and we want your experience with Bodega to feel easy and supported. You may cancel a purchase option as long as your order hasn’t entered fulfillment.
Cancellation Window
- Purchase option orders can be canceled within 12 hours of being placed.
- After 12 hours, your order may already be in processing, and cancellation may not be available — but we’ll always review and let you know.
How to Request a Cancellation
Send us your order number and a quick note. We’ll check the status and confirm whether your order is still eligible for cancellation.
Non‑Cancelable Items
Some items can’t be canceled once production or packing begins, including:
- Custom or made‑to‑order products
- Limited‑release or seasonal drops
- Items already prepared for shipment
Refunds
Approved cancellations are refunded to your original payment method. Processing times depend on your bank or payment provider.
Our Promise
We’re committed to making every part of your experience smooth and transparent. If you ever have questions about your purchase option, we’re here to help.